Will avoid this store at all costs from now on. It's really a shame as I love to support local non-corporate owned business. I wanted to purchase a used bike that was originally purchased there...

Will avoid this store at all costs from now on. It's really a shame as I love to support local non-corporate owned business. I wanted to purchase a used bike that was originally purchased there - long story short, both me AND the owner of the bike called to confirm that their would be no problems in transferring the lifetime tune up, and were assured that it would be fine. So I purchased the bike and took it in, and was informed that this was definitely not the case, it is non-transferable. When I told the owner that his employee told TWO people that it would be fine he told me I could have half off a tune-up and that his employee didn't say what I think she did because he trains them well (I'm not dumb... and I'm SURE she said it would be fine). BTW... this all happened in the same day. If that's their policy I'm fine with it and would have reduced the purchase price of the bike accordingly- all they had to do was say that in the first place. I was not about to leave my new bike in the hands of people who say one thing then do another. I will make the necessary adjustments myself.

Last weekend while on a bike ride, I stopped by Action Sports on Calloway Dr. for the first time, looking to buy some slime (a product that you put into your tubes to help keep them from popping...

Last weekend while on a bike ride, I stopped by Action Sports on Calloway Dr. for the first time, looking to buy some slime (a product that you put into your tubes to help keep them from popping when you get thorns in your tires.  Well, after the sales person told me about the thorn-resistant tubes they carry, I bought two of those ($7 each) instead of the slime.  I also ended up buying a seat cover for (I think) $30.  When I took the seat cover and tried to put it on my bike, I realized it didn't fit, so I took it and the receipt back into the store and explained what had happened, so the clerk summoned another employee, who took me to the back of the store where all the bike stuff is and helped me find the correct size seat cover.  It was $10 more than the first one so I had to pay that difference, but this one fit just right.

So all in all, service was really good.  The employees were friendly and knowledgeable.  They explained what the slime does and how to put it in a tube and answered all of my other questions that I had about bikes.  The selection wasn't bad either.  Up front they had an extensive selection of various protein bars.  I'll go back.