Warning: much anger will be present here. I am a huge Chuy's fan, so here it goes...
As many may already know, Chuy's Mesquite Broiler is a restaurant chain in several areas in California. It is blessed for having some unique atmosphere while serving up some decent-tasting food.
Ventura County has real good locations, places where teens can hang out and have some good beer. Fries and tacos, why not? Those specific store locations are made for willing customers. Good taste and friendly service are their style.
Unfortunately, every chain has badly-run stores. You know what I mean, the "less" desirable ones. This particular Chuy's store on Rosedale, no matter how pretty it may seem, is actually really bad! Come on, just taste the food they make here. Can anyone seriously come up to us customers and tell us, "Oh, they make such GREAT food here!"?
It is NO WHERE NEAR as good as Bakersfield localities like Los Hermanos or Mauricio's. As a matter of fact, this restaurant is not even following the recipes done by the original Chuy's locations. That's a real surprise! Imagine if there were Del Taco locations who made food completely different than other Del Taco locations! Sure Del Taco varies, but they don't change the recipe!
It is truly a shame that I say this, because of this one, single fact: I am a HUGE Chuy's fan! No joke, I love everything about them! I love their purpose, I love their logo, I love their locations; heck, I love their colors! But THIS STORE LOCATION is a big-time mess!
Just to begin with, the atmosphere is absolutely bland. There are some decorations here and there, but nothing really unique about them. Balloons... big deal. Del Taco often has balloons, who cares? Any place has pretty spots, we did not come here for cute balloons.
Why is the restaurant so dirty? Half the tables are on the bottom-end, and the salsa bar is disheveled. I don't know about you, but I prefer a CLEAN place for a change. XD And yes, I checked the bathrooms too... I couldn't count the germs in there... yuck.
And the gaming arcade, or whatever there is of it, is not impressive what-so-ever. Unlike those nice Chuy's locations in other parts of California where they have entertaining video games, this store location has very little to offer. The arcade at this place sucks, and it's absolutely no fun! X(
The service... forget it, the service sucks too. Pardon my french, but it stinks hard. Why is it that I have to wait so long for food, and then when I get it... it is cold? Maybe a little bit of organization would have helped make this plate warm at least.
Sure, some come here just to have a drink. Yep, the most positive folks of this place came here for a drink,... wow. I am so excited. I can't wait to buy beer, something they have everywhere else! I have to ask, what on earth does it mean to "have a drink?" Anybody can have a drink somewhere. If I wanted a freaking drink, I'd go to a freaking Walmart, buy drinks, go home, and then read the paper! X(
The bottom line: we didn't come here because it was "Chuy's Bar," we came here because it was CHUY'S MESQUITE BROILER!!!!!!! Remember folks, we go to restaurants for everything: food, atmosphere, purpose of coming, etc. And the facts are these: the food tastes horrible, the atmosphere is mediocre at best, and the service is too slow to make it worthwhile. I highly recommend going somewhere else; try Jimano's Pizzeria or Tom's Famous Burgers. They are much better! :)