We visted the new location once about a week ago. I can only echo the many (legitimate) problems this restaurant experiences: Apathetic service and average food.
We were sitting in our booth (closest to the kitchen) some ten minutes before soft drinks were finally brought to the table, I had to go to the bar myself for the beer.
Chips and salsa came to the table only seconds before the meal.
I believe we waited about 30 minutes for the food and it certainly wasn't worth the wait. Average taste, bland beans and rice and luke-warm at best.
We also had no idea who our server was as each person who made it to our table was someone completely different. We asked for water refills twice before I finally got up, went to the servers station and got it myself.
Clearly there is no management, no desire to serve the guest and no responses to the posts here leads me to believe they simply don't care. El Portal West will never see a dime of our money again.
