My family and I have been to Heidi's 3 times.  The 1st time was a Sunday morning and we ordered 4 breakfast burritos to go......perfect food and service.  The 2nd time was a week later...

My family and I have been to Heidi's 3 times.  The 1st time was a Sunday morning and we ordered 4 breakfast burritos to go......perfect food and service.  The 2nd time was a week later and we ordered 2 breakfast burritos to go.  The burritos were missing the potatoes, and being that we lived in Shafter, we called and spoke to one of the owners who took our name so that next time we could get 2 free breakfast burritos.   About 2 weeks later. on a Sunday, we went in to do just that.  They did indeed have our name, so 2 free burritos it was, and we also ordered two sandwiches and a whole berry pie.  This time the burritos were missing sauce, which made for a very dry burrito, the sandwiches were supposed to have cheese, which was forgotten, and the pie had to be cut open to see which flavor it was because they didn't mark the pies.  We complained about the cheese, but not the sauce or the pie.  Restaurants should keep this in mind, it becomes a hassle to have to complain.  Bottom line is that we will not be going back.  I thought new restaurants were supposed to get better (after working all the kinks out), not worse.   

This place is great. We have been four times and everytime we had a different sandwitch. Their bread is to die for and all the ingredients are first class. You really get your money''s worth....

This place is great. We have been four times and everytime we had a different sandwitch. Their bread is to die for and all the ingredients are first class. You really get your money''s worth. Make sure to try the carrot cake it was yummy and so moist. I highly recommend this. No comparison to any other deli sandwitch. All the employees are so friendly and efficient. Cudos to the management for training them so well. Go try it..

I've been to Heidi's once and don't see any reason to go back.  We had the Italian Submarine and Cajun Turkey with Avocado.  Both were average. The line was long, but...

I've been to Heidi's once and don't see any reason to go back.  We had the Italian Submarine and Cajun Turkey with Avocado.  Both were average. The line was long, but moved pretty quickly. The service was adequate and given this is a new place, it's understandable that the workers are still learning the menu and what goes on the sandwiches.

The sandwiches are big, but it was mostly bread and not too much meat.  In fact, we left most of the bread in the basket.  Also, the Cajun turkey should have been called pain old turkey.

I don't know what's with the seating, but we sat at a booth and the table was really close to the seat (very uncomfortable) and not much breathing room.

I think the sandwiches are better at Sequoia's and tastier.