Well, I'd say this corner will soon be vacant again unless the owners of this restaurant step things up considerably. We arrived at 1:30pm, presumably after the lunch rush and the restaurant was slow with only 3 tables occupied. filled. Looking around, however, we could see there were plenty of people on staff.
We waited for a booth to be bussed. Interestingly, the booth tables included tablecloths and paper overlays. After the busboy cleared the table, instead of throwing away the paper and laying a fresh piece, he just turned the paper over. Stains from the last patrons were visible through the other side.
We were seated without menus and had to wait about 10 minutes to receive them. When we did get them, we were surprised to see menus printed on cheap copy paper from and inkjet printer, stained and stapled haphazardly. I didn't expect leather-bound menus with glossy overlays but neither did I expect something my kid could've done a better job with just by using nicer quality paper. It did not bode well.
While we waited for menus, we checked out the lunch buffet. Many of the stainless serving dishes were empty and the rest of the food looked overcooked and dried out. We skipped the buffet.
I ordered the two fajitas tacos plate and my husband ordered the burrito al pastor. Once we ordered, the waiter brought us our drinks (water and iced tea) and did not come back until the food was delivered. As he dropped the dishes down in front of us, he asked if everything was alright here. I thought he might want to wait until we tasted our food to see if everything was ok. My husband asked for a refill on his iced tea and the waiter said he'd bring it right away... but never did. Nor did he ever return to see if the food was ok.
My tacos were served cold (absolutely no hint of warmth at all) and with hardly any meat in one of them. The sour cream is actually hard to spread. I never knew sour cream could be so... um... solid. My husband's burrito was served lukewarm. Again, he felt the burrito was skimpy on the meat and overpriced for what it included. The meat in both our dishes was tough and unseasoned.
The waiter did return, finally, when we were finished and asked if we'd like more water or iced tea. We told him what we thought about the food and he blamed the problems on the newness of the restaurant and comped our food for us. So, I'd say service, food, and atmosphere were all seriously lacking. As stated earlier, the restaurant was nearly empty, so there was no excuse for poor service or cold food.
I hope they fix their issues because I've always loved the building and the location.
