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mo81
on June 1, 2009
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I have never eaten at the hour glass but i am (used) to be a regular for the night scene. This place is horrible when it comes to customer service. The people are so rude. I...
I have never eaten at the hour glass but i am (used) to be a regular for the night scene. This place is horrible when it comes to customer service. The people are so rude. I let the first incident go but then it happened again.....I will never go there again to spend a dime. I'd rather pay a $10.00 cover charge for the place down the street where they treat you with respect. I hope the hour glass goes out of business!!!!!!! This place doesnt even deserve 1 star
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Reviewed by
Fundgirls2
on May 1, 2009
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I have been wanting to try the Hourglass Restaurant for a few months so I decided tonight was the night (5/1/09) so our group of 3 went to give it a try with a bit of trepidation...
I have been wanting to try the Hourglass Restaurant for a few months so I decided tonight was the night (5/1/09) so our group of 3 went to give it a try with a bit of trepidation after reading some really bad reviews on this site. However since we are adventuresome and willing to try things for ourselves, we decided to give it a try and we are so glad we did. I had the Top Sirloin with mashed potatoes and house salad, another in our party had the Filet Mignon and another in our party tried the much maligned Wasabi Salmon. Everything and I mean everything was delicious. Service was exceptional and I definitely would recommend to anyone. I am so excited to find a place that is unique and with the atmosphere of an upscale restaurant with reasonable prices. Hooray for the Hourglass!
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Reviewed by
FoodieFemmeFatale
on March 23, 2009
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Through the sands of the hourglass, these are the unsatisfactory meals of our lives. I should have watched the soap opera rather than give Hourglass Kitchen and...
Through the sands of the hourglass, these are the unsatisfactory meals of our lives. I should have watched the soap opera rather than give Hourglass Kitchen and Bar a second lifeline.
My friend and I went there for dinner on the weekend. We were surrounded by the same morose decor, and the neon lighting at the bar reminded us a scene from SNL's "Night at the Roxbury": Will Ferrell and Chris Katan are bobbing there heads from side-to-side and slowly turn around to check out which lady (aka victim) will be smashed into between the two men as they dance to a techno song.
We ordered the appetizer special, calamari, and super-sized it with sweet potato fries. If we had not ordered the latter, we would have been asking ourselves "why did we pay $7.00 for microscopic-sized ringlets of fried squid whose portion could fit 3/4 of my palm?" (Mama Roomba's calamari trumps Hourglass' version anyday!)
Sidenote: Looking at the fish section on the menu, we noticed a disclaimer/warning highlighted in red font that was quite disturbing. It said something to the effect of "there may be small bone fragments in your fish dish..." Notice to all diners--> NO, there SHOULD NOT be small bone fragments in your fish dish if the chef has taken "Food Safety" and "How to Properly Filet Fish" classes in culinary school.
Besides the warning, my friend gambled and ordered the salmon served on top of a Mount Everest-sized poriton of wasabi mashed potatoes. She regretted the choice because the fish lacked seasoning as did the potatoes. Instead of "Got Milk?", we asked "Got wasabi?" Likewise, I was disappointed with the Lemon Basil Cream Linguine. On the menu, it was described as a "linguine with Alfredo sauce" but it tasted like linguine tossed in a lemon scented olive oil with no basil taste apparent. I kept drinking shots of water with every bite because the dry pasta kept stinking to my throat.
Midway through the dinner, we witnessed two staff workers break down the dining tables in order to transform the restaurant into the late night nightclub. This was very distracting and added to our original, lukewarm feeling to the less than impressive ambiance. Also, the waiters lined up in front of the huge plasma television (adjacent to the bar) and watched a game. Waiter, waiter, I need more water...fettuccine stuck in throa....gagg...gagg....heimlich maneuver, anyone??....
Will I be back? Nope!
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Reviewed by
dr_jolar
on March 17, 2009
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Unquestionably, the absolute worst in town!
I brought my family in for dinner on a Tuesday evening. We were seated at 7 pm. At the time, the place was already...
Unquestionably, the absolute worst in town!
I brought my family in for dinner on a Tuesday evening. We were seated at 7 pm. At the time, the place was already teeming with rowdy bar people of the trashiest kind (who else gets drunk at 7 pm on a weekday?). After getting our order, the waiter never paid attention to us until the entree was served at 8:30 pm. We never demanded any attention, but he could have reassured us at least once that we have not been forgotten.
From their radio ad, one would expect this to be a somewhat decent restaurant. Without a bit of exaggeration, however, one would have gotten a classier atmosphere, a much better service, and better food quality from the dinkiest fastfood place out there.
Forget the distasteful ambiance and the inexplicable mixing of the bar crowd with the dining customers. You can forgive a really bad service if the food is at least respectable, but alas, the food is the worst among the long list of shortcomings. Their filet mignon was horrendous, even by third-rate standards. The salad was not fresh and had a funky smell. The burgers tasted like microwaveable frozen dinners.
Leaving the place felt like an escape from hell. The last place you want to be is this loser-boozers' haven.
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