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9500 Brimhall Road, Ste. 501
Bakersfield, CA 93312
(661)587-8900
Hours of operation
| Monday - Sunday |
11:00 am - 10:00 pm
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Posted On May 28, 2008
Johnynotan
    
The menu is amazing but the service and front-of-the-house supervision is just plain HEARTBREAKING.
The Good:...
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The menu is amazing but the service and front-of-the-house supervision is just plain HEARTBREAKING.
The Good:
- The restaurant is clean.
- The menu is diverse and well organized.
- The duck roll appetizer features perfectly prepared and sliced duck along with an amazing fill of fresh produce.
- The lobster bisque was also well prepared and I got the impression it was infused with peanut oil or peanut butter in a very east/west interpretation.
- Both the sea bass and duck curry entrees were terrific. Even on a slow Sunday evening, the kitchen staff had paid attention to every detail and the presentation, along with the preparation paid dividends with my wife and I.
The Bad:
- For an establishment boasting a wine bar, the server was clueless as to wine presentation. He neglected to present the bottle to me before opening. He did not allow me to sample the wine before pouring. He pocketed the cork. He poured my glass before my wife's. I'll spare you the remainder of the missteps.
- The wine selection was full of fault, an obvious sign that it had been improperly stored. The server’s vigorous jarring of the bottle during its “presentation” caused the resting sediment to proliferate the vintage, destroying the quality of the wine.
- Service needs a lot of attention. If you want to charge fine dining prices, you have to deliver fine dining service. Our waiter has real potential, but lacks the attention to detail an experienced dining room manager would instill immediately (ie. Serve from the left, clear from the right, wine presentation, menu knowledge etc.)
- It is never acceptable to see the service staff lounging around in a booth on the dining room floor with management/owners. It gives off a very lazy, unorganized vibe.
- The décor is muddled. While some may find it fun to sit in a restaurant with a dark motif, I believe they should repaint the walls white and change the lighting fixtures so that the dining area is as clean and fresh and the food is. It just felt drab.
When will restaurants learn that charging $18-24 an entree requires having a polished and well-trained service staff? Either lower your prices or properly train your employees. Either way, I will not be returning until I hear that the quality of the service has caught up with the quality of the menu.
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Posted On May 9, 2008
KMan

    
I've been there once and the service was great and the food was good. However, I wouldn't call it authentic Thai food like some of the reviewers are saying. It's more Thai influenced. ...
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I've been there once and the service was great and the food was good. However, I wouldn't call it authentic Thai food like some of the reviewers are saying. It's more Thai influenced.
The server (Danielle) did a great job explaining the menu items and when asked made some suggestions. The food was good, but I'm not sure if it's worth the price. For $22, I had the pork chops with risotto. There were two thin pork chops and a tiny amount of risotto. Both were tasty, but one of the chops was on the tough side. We also tried the Mac N Cheese. It was very rich (from the 5 cheeses); however, the menu said truffles and lobster, but there were only specs of truffles and only a piece or two of lobster. Again, the portion was very small.
The atmosphere was impressive and stylish. I really liked the rock wall with water falling and unusual light fixtures. Overall, I gave a 3 due to the price and lack of quantity. For half the price, the Thai House gives you more food the is actual Thai cuisine.
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Posted On April 28, 2008
s810
    
Visited The Orchid for lunch with my dad. Was seated immediately. The decor is modern, and has a cool feeling. We ordered the shrimp rolls as an appetizer, and he ordered the roasted duck...
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Visited The Orchid for lunch with my dad. Was seated immediately. The decor is modern, and has a cool feeling. We ordered the shrimp rolls as an appetizer, and he ordered the roasted duck curry, and I ordered the Mac & Cheese. The shrimp rolls were brought out very quickly, meaning they were quick dropped off on our table, without a word from the server, and with no appetizer plates. The flavor was OK, but not as flavorful as I would have expected. A salad was included, and did not have enough dressing to flavor the greens. When we received our entrees, I was expecting great things from the Mac & Cheese, as it is made with lobster and truffles. Unfortunately, again, there was no real flavor. The sauce tasted like a cornstarch base. There were also small spring rolls which came with the lunch, with no flavor at all, except for a greasy taste. For the price and expectation set by the surroundings, I must say I was very dissapointed.
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Posted On April 27, 2008
andykaitmom
    
We ate at this restaurant on Saturday night around 7 p.m. There was no wait and the staff was friendly. It's a beautiful place, a little loud, but still nice to look at. My husband had the...
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We ate at this restaurant on Saturday night around 7 p.m. There was no wait and the staff was friendly. It's a beautiful place, a little loud, but still nice to look at. My husband had the coconut shrimp (they serve two for $6) and he couldn't stop raving about how wonderful they were. He also had their Riesling and really enjoyed that too. I had the crispy spring rolls (six for $4), they were tasty, nothing amazing, but no complaints here. For our entrees my husband had the mango chicken. It was yummy for sure, but nothing special. I had the Basil Chili Spaghettini. Our server warned me that it was spicy, which was perfect for me! My husband and I enjoyed that entree soooo much, except, I couldn't detect one bit of spice in it. But it was delicious all the same! The only reason this gets 4 stars is for service. Our service was terrible, but our server was a bit chatty with everyone (not in a good way) and so it would take her awhile to get our ticket, clear our plates, bring refills.. etc. Anyway, we'll definitely be back!
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