I was really excited to finally be able to
go to an "upscale" salon to get my hair done.
I went to my appointment at the scheduled time and
was greated by no one. I thought they were closed!
Finally a girl came from a side door and I told her
I had an appointment. She retreated again, came back
shortly and waited on someone else that had come in.
I stood there, awkwardly a few moments, and asked if
she had told my stylist that I had arrived. She simply
stated "yes, she knows you are here". I stood around
a little while longer and then decided to find somewhere
to sit. (The Front desk person never indicated that
there was a waiting area around the corner.) I sat down,
waited some more, then my stylist finally peeked around
said she was ready for me. Great...
I told her that I wanted color etc that went fine. She never offered me a book, coffee, nothing while I was being
worked on. She basically just slapped the color on me, getting it on my face and ears, then wrapped the mess around my neck and again, left, not offering a magazine,
nothing. The towel was wet, and my hair just fell out of it. When I tried to fix it, one of the other stylists shouted out "your client needs attention" loudly to my sheer embarrassment.
This is not my idea of an upscale salon in any way shape or form. If you want to toss out some money for shoddy service go here. By the way they charged me $100 instead of the $80 I was quoted.
