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Last week, on Christmas Eve, a cable technician came to my house to fix the problem with my cable. She gave me a new splitter and a new piece of wire, but basically said there wasn't anything they could do for me, for two reasons. One is that the cable between the tap — where it leaves Bright House's equipment and goes into my apartment complex's — was bad. She measured the signal-to-noise at the tap and then at my wall, and found a big drop. The second reason, the reason it was a problem for this channel, is that it's pushed out on a frequency of 99MHz, which happens to be a frequency on the FM dial, and when there's poorly shielded wiring, such as in my complex, that bleeds in, breaking up the signal.
Today I talked to Danielle Wade, who I talked to last week for today's story. She was gracious enough to call me back on her vacation, but wouldn't say much about my problems. In fact, she was disappointed that the technician had told me as much as she did. The...
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