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Yesterday, there was a full moon. I am certain of it. No, I realize that the full moon was last week, but I am convinced that we were being influenced by the full moon on another planet in some parallel universe or something. All day long, we encountered people at our office who acted as if they had escaped from the psych ward. By the time my lunch hour came, I was seriously thinking of drinking my lunch. First, a woman came in who is honestly in the running for one of the five worst people I have ever dealt with in my entire career. She started out by berating the first person she saw when she walked in and continued to escalate her language to the level of truly abusive. The doctor came out and ousted the cretin from our building when she started getting physical with one of our staff, who was reduced to tears by the entire episode. I am seriously considering sending this woman a note in a plain white envelope with one single question: "Do you really think it is...
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