Bakersfield.com

By: Greene Family

October 9, 2007

 

 

When it comes to the best Pediatrician in town it is without question that it is Dr Hitesh Shah, Dr Stantiago and the entire staff at Southwest Pediatrics. Dr. Shah and staff have cared for our three children for nearly eleven years. We have experienced everything from laughter to tears. Dr Shah and his staff have always showed kindness and compassion towards our entire family.

 

In February of 2005 our son, Nicholas, received his scheduled sixth month immunizations, and within twenty four hours Nicholas had an adverse reaction of seizures and his seizures have been an ongoing, for over two years now. 

 

The first time Nicholas had a seizure in February of 2005 we had Dr Shah paged and he immediately called us back. He then instructed us to call 911, and then met us at Memorial Hospital. Dr. Shah spent the next three hours at our son’s bedside with our family. When business hours approached he left the hospital to go to his office and continued to call us throughout the day to check on Nick.   

 

Nick has been hospitalized countless times, transported by ambulance from Bakersfield to Valley Children’s and UCLA. It was not uncommon for us to have to page Dr Shah at 3:00 AM and have him call us back to let us know he had already made arrangements with a hospital and he would meet us there. Typically Dr Shah would beat us to the hospital. 

 

You know your pediatrician is special when he provides you with his personal cell phone and asks....well tells....you to stop paging him and begin calling him on his cell phone. Dr Shah would answer my phone calls with, “Hello Stan” from that point on. Throughout the many times we had to call him he always answered the cell phone himself. Regardless of what time we had an emergency he would answer the phone with excellent support, encouragement and a plan of action. He, or Dr Santiago, would meet us at the hospital to begin the efforts to stop Nicholas from seizing. 

 

There have been numerous visits to his office in which his staff has been compassionate, caring and very supportive. It was not uncommon for anyone of the Southwest Pediatric staff members to sit in the patient room with our family offering support and encouragement during an episode of seizures with Nicholas. The type of care and compassion that we always receive from Dr. Shah and the entire staff at Southwest Pediatrics cannot be replicated; it is sincere and genuine. 

 

We are convinced Dr Shah, Dr Santiago and the staff of Southwest Pediatrics are not only the best in Bakersfield; they might even be the best in the State of California!

 

Nicholas and our family at Southwest Pediatrics have now gone 11 months without a seizure. There is not a doubt in our mind that our family could not have made it through this difficult time without Dr Shah, Dr Santiago and their truly amazing staff. Thank you Southwest Pediatrics!

 

 

Sincerely,

 

 

 

 

Stan and Amy Greene and Family