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We're following a situation where the servers are under high load, and thus any slowness in pageloads, timing out, or other wonkiness (like having to log back in sooner than normal) are tied to this. We're investigating and will keep you posted. We apologize for the inconvenience.
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Comments [9] - Views [80]
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For a period of about 2 hours this morning, all Bakomatic-powered sites were off-line due to a database problem which has now been addressed. We apologize for the inconvenience.
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Last night, we made some back-end upgrades to our network of sites to make sure that they can keep pace with all the amazing growth we are seeing in our online communities. Unfortunately, as many of you experienced, that upgrade came with some problems this morning, and we want to...
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Comments [12] - Views [82]
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So, apparently, in the wake of a software upgrade earlier in the week (mostly back-end improvements), we've encountered a few bugs. Several of you have reported that the RTE (that's "rich text editor," a.k.a. the box that lets you post comments or blog entries or reviews and...
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Comments [4] - Views [194]
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Encountering any bugs lately, or functions on the site not working the way they should? While many of you faithfully email us detailed descriptions of problems, complete with helpful screenshots (those are great, and get sent to the development team), this thread is another way for you to...
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Comments [4] - Views [42]
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Happy Monday, everybody! Instead of just opening the thread to questions about how features of the site work or how to address technical problems encountered here, we're gonna switch things up a bit today. Of course, feel free to ask questions about any problems you've been having on...
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Okay, last week saw our latest software upgrade roll-out, so that, of course, meant much of the end of the week was spent catching and fixing little bugs here and there. We apologize for any inconveniences or technical difficulties you may have experienced, and thank you for the heads-up...
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Comments [43] - Views [85]
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FYI, our development team is aware of a problem involving signing into and out of Bakersfield.com accounts and losing blogpost and comment text, and is working on the issue as we speak.
Thanks to those who contacted us directly about the problem, and we apologize for the inconvenience. ...
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Well, it's Monday, which means its question time at New Users Click Here. Any technical difficulties popping up on Bakersfield.com for you? Any newbies have questions about how to do certain things?
Last week one user emailed to say that, for him, the "preview" function...
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Well, we accidentally skipped a couple weeks here at New Users Click Here, but we're back! We do get emails from folks when they're having technical difficulties, and that's great, but this is a place where you can ask questions about how things work (or how they should or shouldn't work)...
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Comments [31] - Views [104]
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Bakersfield.com Community Content Coordinator Jason Sperber here!
New Users Click Here (hat-tip to TomW for the name and idea and to RogerA for the inspiration) is a place where B.commers can ask site-related, technical questions.
Confused about how things work here, or can't figure out how to...
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Comments [16] - Views [72]
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...or if you were having trouble and want to know why, here's how someone who knows better than me (Sr. Project Manager for Digital Products Dan Pacheco):
If you're heard from people who can't get to Bakersfield.com and the People pages, but you can, please pass this on to them.
We...
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Comments [5] - Views [252]
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