Things that interest ME
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NancyII - > Things that interest ME -> Bill Collectors, Wrong Numbers, And Early Saturday Morning Calls.
Bill Collectors, Wrong Numbers, And Early Saturday Morning Calls.

I moved into this house 19 months ago and with it came a new phone number.  Over the course of time I've received phone calls from bill collectors on a regular basis for a Guillermo Saryevo (sp?) and a Summer Saryevo.  Maybe Sarjevo...I dunno.  The calls are always automated and a couple of time I tried to call back to get them to take my number off the list.  No success because it would usually switch me back to another automated messages. 

The kicker is that the message person, in a VERY British accent, would say that if the party stayed on the line that it was assumed they had the right party.  How do you tell your answering machine to hang up if it's that bill collector bunch?

There was a message on the machine yesterday.  Then at 8 am this morning the phone rang again and it was the same message but this time I wrote down the number and called back.  For once I got a real live person (with an accent) and told him to take my phone number off the list immediately or I would report it to the authorities (probably a useless bluff) and that there was no one here by that name and never had been..yadda yadda.  The he asked "Are you done?"  I asked "done what?" and he replied "Are you done talking?"  I thought my head would explode.   I yelled that he'd better just get my number off his list immediately and he told me to have a nice day and hung up.    British accent..hmm..outsourcing?   Shotgun tactic to see if they can shake someone loose?  I don't know but I'm sick of being called constantly over a bill I don't owe, about people I don't know, from bill collectors I don't know, from numbers I don't know.

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posted by NancyII on Saturday, June 28, 2008 at 09:26 AM
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posted by britgal on Jun 28, 2008 at 09:45 AM

No bueno.

I had a similar problem when I got my new cell number - "Michael" was obviously a drug dealer of sorts and I would start getting calls on Fridays, which lasted through the weekend. Highly annoying, especially when the phone is ringing at midnight.

I think you handled it the correct way - there's a time to be polite, but also a time to be blunt with a raised voice.

Hopefully Jeeves won't call again... Good luck!

 

posted by Shwaine on Jun 28, 2008 at 02:59 PM

If the calls have risen to the nuissance level, AT&T will change your number for free. A caveat in this process though: ask for a list of potential numbers first. Then go online to reverse number lookups, Google, etc and look up those numbers. If any of them have a recent listing associated with them, cross them off the list. I've found locally that the newer prefixes like 834, 835, etc tend to be more troublesome than the old prefixes like 323, 396, etc. I went through this proces about a year ago because I had a number like yours with lots of bill collectors calling it and not believing I was not the person they were looking for. My new number has no bill collectors, only friends, family and the occasional telemarketer.

posted by NancyII on Jun 28, 2008 at 04:42 PM

They've definitely reached the nuisance level but I'm not willing to be railroaded into a new number.  The laws governing this type of thing need to be tightened up.

I got the one call at 8, another a couple of hours later from a guy who wanted to know if I was the lady of the house and when I said yes and asked what he was selling he told me nothing, he was offering me something.  I just hung up.  Then about 2 pm the phone rang again.  Against my better judgment I got up and answered it.  Sure enough it was one of the silent ones which I've been told are just computer calls to make sure it's a working number and what time is a good time to call. 

That's it!.  I'm not answering my phone again today.  Nope, not gonna.  In fact, I'm about to go turn the fax machine back on and let IT pick up the call.  Grandson suggested that a long time ago and it's great. since it screeches in their ear and tells them it's a wrong number.    Trouble is, one day I got a faxed invoice from a truck rental company.  LOL.

Ya just can't win.

posted by woofwoof on Jun 28, 2008 at 05:14 PM

 "...he was offering me something.  I just hung up. "

Nancy, before hangin up, say PLEASE REMOVE ME FROM YOUR LIST....make sure they acknowledge that, then hang up.  Otherwise, they'll just keep rotating and you'll keep getting called back. 

posted by AudreyB on Jun 28, 2008 at 05:17 PM

Telemarketers are trained by the devil to drive the rest of us nuts.   We've had calls as late as 8:45 pm.

posted by NancyII on Jun 28, 2008 at 05:20 PM

I'm almost positve that this was the same guy who called a while back offering a trip to somewhere for listening to a spiel and I told them then to take my name off the list.  I could be wrong, it could be a different comapny but it really is an invasion of our privacy.  My number is unlisted and only given to family and if I wanted all kinds of calls I'd post it on the mens room walls to call for a good time.

I realize it's automated and a computer just dials random numbers but it is soooo frustrating.

Thanks woof, I appreciate it.

posted by Shwaine on Jun 28, 2008 at 06:15 PM

Don't even use please. Just state "do not call me again", firmly and surely. Repeat if necessary (be angry if necessary). Most calling systems have a hot key that the agent can press to register a DNC request, so give them just 5-10 seconds to press that key then hang up. Optionally, keep a log of what companies are calling and when. If they persist on calling you after you have said "do not call me again", you can file a claim against them (although that's a hassle in and of itself). Too bad it doesn't work on political calls. Politicians of course left themselves exempt from these rules.

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