Dear Mr. Lawson:

Thank you for taking the time to contact Chick-fil-A. You are very important to us, and we appreciate your interest in Chick-fil-A. Our Corporate Mission Statement is: "To Be America's Best Quick-Service Restaurant," and it means so much to hear from our customers that we are on the right track.

Our records indicate that Bakersfield, CA is on our current development plan and is projected to open by November 20, 2008.

Also, please be aware that our opening date is tentative and could change without notice. Our policy is to have our Grand Opening day occur on Thursday, so any date change would move this date to another Thursday. We would like to encourage you to verify the opening date by contacting the Chick-fil-A Corporate Headquarters at 1-800-232-2677 and ask for extension 8144.

Again, thank you for your time and interest in Chick-fil-A. We look forward to serving you in one of your local Chick-fil-A Restaurants soon.

Sincerely,

Larry

Chick-fil-A CARES

Chick-fil-A...We Didn't Invent The Chicken, Just The Chicken Sandwich.

On the Web at www.chick-fil-a.com

P.S. Please retain your Thread ID in the message body. This will help us locate your information should you need us again.

[THREAD ID:1-GKKFFC]

-----Original Message-----

From: ********@bak.rr.com

Sent: 2/17/2008 09:16:30 PM

To: Chick-fil-A.Cares@na.ko.com

Subject: Chick-fil-A Web Form Message

I'm pretty upset that you have no restaurants in Central California. There isn't a Chick-fil-A within a 100 miles of Bakersfield. What is going on???