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Website Q&A Open Thread 6/4/07
Well, we accidentally skipped a couple weeks here at New Users Click Here, but we're back! We do get emails from folks when they're having technical difficulties, and that's great, but this is a place where you can ask questions about how things work (or how they should or shouldn't work) and get feedback from both us at B.com and from your neighbors online. So, any questions?
[BTW, in recent days we've gotten a lot of great feedback about anonymity and comment management. First, thank you for the discussion. Second, rest assured that your ideas have been heard, and our developers are working on improvements as we speak. Thanks again!] 31 comments from 10 users
1
posted by
mattloch
on Jun 4, 2007 at 10:14 AM
posted by
jasonsperber
on Jun 4, 2007 at 10:16 AM
posted by
mattloch
on Jun 4, 2007 at 10:17 AM
posted by
jasonsperber
on Jun 4, 2007 at 10:27 AM
posted by
Roselady
on Jun 4, 2007 at 10:32 AM
Jason, I don't think that was subtle.....hehehe
posted by
mattloch
on Jun 4, 2007 at 10:48 AM
Like I said, I don't think you could have been accused of anything but "good taste" by deleting the "mom" comments..... posted by
RoyTullis
on Jun 4, 2007 at 10:49 AM
posted by
jasonsperber
on Jun 4, 2007 at 10:54 AM
Matt, as I tried to communicate on my post last week, by the time I got to the threads in question, the environment of back-and-forth insults was such that I made the drastic, and not easily taken, step of deleting the threads entirely instead of cherrypicking comments and leaving mass confusion (unfortunately at that point I had to delete the posts as well, but we're working on that). As you say, it's a judgment call. Roy, I don't think I'll call Matt's comment abusive--he just wants his constructive criticism public. Of course, I'm always available by email as well, and as you all know from experience, when you want to question how I'm doing my job you can just come out and tell me what your problem is, instead of couching it. :) posted by
randomfactor
on Jun 4, 2007 at 11:01 AM
posted by
Roselady
on Jun 4, 2007 at 11:01 AM
Okay, since I'm in such a silly mood, Jason? Can we sofa it? maybe divan?......Just wanted to make you smile, after all, IT IS Monday.........
posted by
RoyTullis
on Jun 4, 2007 at 11:02 AM
posted by
jasonsperber
on Jun 4, 2007 at 11:05 AM
posted by
Roselady
on Jun 4, 2007 at 11:05 AM
Two of the last three comments included "handed" ness (word?). Anyway, Monday has struck us all... posted by
Roselady
on Jun 4, 2007 at 11:07 AM
Now, where did I put my "thumb ruler"?
posted by
mattloch
on Jun 4, 2007 at 11:34 AM
Seeing how quickly threads can get "out of hand", I can see where "cherrypicking" might become an issue, although the name-calling didn't start until well into the discussion, and it was a shame to see the "valid" posts lost because of the inappropriate ones. posted by
jasonsperber
on Jun 4, 2007 at 11:36 AM
posted by
anonymous
on Jun 4, 2007 at 11:40 AM
Cherry picking? no, never, this IS the Californian!! allreds posts are just one insult after another, but that is what the Californian thrives on, be real.
posted by
mattloch
on Jun 4, 2007 at 11:44 AM
And now everyone is on edge, which can't be fun for you, either...... posted by
jasonsperber
on Jun 4, 2007 at 11:50 AM
posted by
mattloch
on Jun 4, 2007 at 12:04 PM
posted by
theColorNine
on Jun 4, 2007 at 12:31 PM
A delay before comments actually post might give you (Jason, Steve and anyone else who oversees the blogs) a chance to weed out the offensive ones before anyone sees them to turn the blog into a thread of trash talk. The North County Times (northern San Diego County) uses a delay, sometimes up to a few hours, before a person's comments appear on their website. The flip side to that is that you have to become a censor, and your opinion of what should/shouldn't appear might differ from other people's opinions. What you find acceptable or think only pushes the envelope up to the line, someone else might find offensive or crosses the line. I don't envy your position, but one of the reasons I don't visit the blogs that much is because I really dislike the trash and inaccurate information that seems to thrive here.
posted by
RoyTullis
on Jun 4, 2007 at 12:45 PM
posted by
TomW
on Jun 4, 2007 at 12:57 PM
After the fact moderation is also the only way this community can ever grow. I think this is pretty standard "community growth" stuff, where there's a big kerfluffle and the group spends a cyle or two talking about itself to itself and we all agree to new rules for the people who remain and then we move on. I think Jason has it about right with his "As little moderation as possible but no less" approach. posted by
jasonsperber
on Jun 4, 2007 at 01:09 PM
Tom, thanks for the permission not to work 24/7. ;) Roy, we do not have comment moderation that requires pre-approval for the posting of a comment, so I'm a little confused as to what you're referring to, so please get in touch via email (perhaps you're talking about a Your Words article submission?). Oh, and "take with a grain of salt" (from Random House's Word Maven): "With a grain of salt is a translation of Latin cum grano salis. According to The American Heritage Dictionary of Idioms, the Roman historian Pliny the Elder wrote that the general Pompey had discovered an antidote for poison that was to be taken "cum grano salis." This was apparently to make it effective. That doesn't quite explain the current meaning, though. Other etymologists believe that, at some point centuries later, someone decided that Pliny had been skeptical about either the antidote or its efficacy and took cum grano salis to mean 'with a dose of skepticism'. That has been its meaning since its first appearance in English in the 17th century. It seems likely to me that the derivation is something like this: If you're going to believe that tale, you'd better take it with a grain of salt to make it more palatable (as salt makes food more palatable). I don't know that we need to go back to the story of Pompey's antidote for a derivation for the phrase." posted by
GrpThink
on Jun 4, 2007 at 01:31 PM
I don't think you could have been accused of anything but "good taste" by deleting the "mom" comments If you're referring to the comments Charlie made last week on my blog, I deleted them. But I did make Jason aware of them. We should be able to police ourselves and delete offending posts from our blogs, but poster's accounts who are reported repeatedly should be removed sooner. posted by
theColorNine
on Jun 4, 2007 at 01:36 PM
posted by
jasonsperber
on Jun 4, 2007 at 01:38 PM
posted by
NancyII
on Jun 5, 2007 at 06:48 AM
Now to technicalities. Why is it that most of the time I get this heading. Recent Post Comments
Instead of this one
The listings in the one above is horizontal but it showing up here as verticle. Anyway..I can see the new posts on the second example but not on the one that shows up most of the time. (The first one) (And it makes my print here centered...weird)
posted by
jasonsperber
on Jun 5, 2007 at 07:58 AM
posted by
NancyII
on Jun 5, 2007 at 08:07 AM
posted by
jasonsperber
on Jun 5, 2007 at 08:27 AM
1
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