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It's your body. Get pushy with your HMO
If penicillin were invented today, would your HMO balk at letting your doctor prescribe it for a “routine” infection? Can’t you just hear their response? “Soap and hot water are the standard of care. Penicillin may only be used when reviewed by your provider group and deemed medically necessary.” Oh, you SO know they would. Why am I down on HMOs? Because I just had to go to the mat with mine to get an OK for a digital mammogram screening instead of the traditional film screening. I won, but only after two days of pushy and demanding phone calls to my medical group. I’m not writing to crow about my success but to lament that I had to go through this exercise at all. I’m also wondering how many women, who are far less belligerent than yours truly, just take what they’re given by their medical groups and don’t know they can and should demand more? Of the four medical groups I talked with, only Golden Empire Managed Care automatically allows digital mammograms without requiring any special approval and has done so for the last few years. Both Bakersfield Family Medical Center (my group) and Kaiser Permanente require patients to have their doctor request a digital mammogram based on “medical necessity” and that request is then run through the group’s review process and may or may not be approved, according to customer service reps. Even at Kern Family Health Care, a private group that administers Medi-Cal locally, patients have to go through those extra, and I say unneeded, hoops, according to customer service. Not only that, customer service told me they only allow screenings once every two years. That’s in spite of the fact that Medi-Cal automatically covers both digital and film mammography annually. Hmmm. Maybe that’s how Kern Family stocked up that $70 million reserve fund and were able to buy that fancy building on Stockdale Highway that County Supervisors recently grilled them over. And, ironically, “Cancer Detection Programs: Every Woman Counts,” a state program for women who don’t qualify for Med-Cal and don’t have private insurance, does not pay for digital screenings. What’s in a name, right? Now, I’m not saying digital mammograms are on par with the discovery of penicillin in the medical world, but they can be a better tool for finding problems earlier. Studies have clearly shown that digital screenings are better for women under 50 and those with dense breast tissue. Some radiologists still prefer the traditional method and oncologists I spoke with said the old way is still very effective. In fact, one doctor said the quality of the radiologist is more important than either manner of screening. And, of course, neither method will help if you don’t get it done every year or at the very least every other year starting at age 40. So GET IT DONE! All things being equal, however, the cancer doctors told me digital mammograms are more helpful in understanding what is happening inside the breast tissue as they are clearer and the picture can be rotated to give the doctor different viewpoints. That means the doctor has a better chance of detecting cancer early, hence a better shot at saving that woman’s life. I know getting emotional with an HMO is an act of futility. These are businesses, after all, and treatment costs are a bottom-line issue. Allowing digital screenings, however, makes sense even on a purely financial level. The cost difference for digital is negligible — about $70 more for cash customers and those covered by Blue Cross, $56 more for Medi-Cal patients and about $53 more for Medicare patients, according to Truxtun Radiology. But the cost difference for treating cancers at their early versus advance stages is astronomical. That alone should spur managed care groups to go digital. When I asked why I was being allowed to have a digital mammogram without my doctor requesting approval based on “medical necessity,” I was told BFMC does allow them for squeaky wheels like me. (Take note, ladies!) And, because of other similarly “adamant” patients, BFMC planned to gather its policymakers last week to discuss and possibly re-evaluate its rules on digital screening. Kaiser also told me they were sorting out their policies and I heard Kern Family is considering a change to automatically allow digital screenings. They should all know by now where I stand. Lois Henry’s column appears Wednesdays and Sundays. E-mail her at lhenry@bakersfield.com or call her at 395-7373. 9 comments from 5 users
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posted by
maybelline
on Mar 1, 2008 at 09:30 PM
posted by
noholdsbarred
on Mar 2, 2008 at 08:23 AM
posted by
adampayne
on Mar 2, 2008 at 10:14 AM
Thanks for continuing to keep health care issues front and center these days. It was good to see an in depth article on KMC that illustrates many of the problems our one trauma center deals with daily. With a seeming endless surplus of dour economic and political news on the daily regimen, health issues sometimes take a backseat in the public consciousness. I really appreciate yours and Emily Hagedorn's focus on this issue. Hopefully, the local public will begin to fully comprehend what a travesty our current for-profit health insurance system truly is, and to what extent it victimizes all citizens. Thanks again! posted by
maybelline
on Mar 2, 2008 at 04:28 PM
posted by
noholdsbarred
on Mar 3, 2008 at 09:42 AM
adampayne: Yeah, the health"care" situation in the U.S. is attrocious and sad. I've received numerous emails (despite Maybelline's pronouncement!) from people who are just being whipsawed by their insurance companies. People with heart problems and cancer and arthritis, who can't get the care they need. And these are people WITH insurance, an increasing rarity these days. When I hear the stats about how many people are uninsured or underinsured - working class and middle class familiies! - I always wonder if the insurance companies are worried about pricing the market out of existence. You can only get so much blood out of a turnip, after all. posted by
randomfactor
on Mar 3, 2008 at 10:23 AM
If penicillin were invented today, would your HMO balk at letting your doctor prescribe it for a “routine” infection? . I'll bet ya new antibiotics are used with great care these days. Wish the old ones had been--we wouldn't be seeing MRSA so prevalent. posted by
Katatak
on Mar 3, 2008 at 11:09 AM
random, I saw your post right after receiving this in my email. I don't usually pass this stuff along but your post made me think of it: His name was Fleming, and he was a poor Scottish farmer. One day, while trying to make a living for his family, he heard a cry for help coming from a nearby bog. He dropped his tools and ran to the bog. There, mired to his waist in black muck, was a terrified boy, screaming and struggling to free himself. Farmer Fleming saved the lad from what could have been a slow and terrifying death. The next day, a fancy carriage pulled up to the Scotsman's sparse surroundings. An elegantly dressed nobleman stepped out and introduced himself as the father of the boy Farmer Fleming had saved. 'I want to repay you,' said the nobleman. 'You saved my son's life.' 'No, I can't accept payment for what I did,' the Scottish farmer replied waving off the offer. At that moment, the farmer's own son came to the door of the family hovel. 'Is that your son?' the nobleman asked. 'Yes,' the farmer replied proudly. 'I'll make you a deal. Let me provide him with the level of education my own son will enjoy. If the lad is anything like his father, he'll no doubt grow to be a man we both will be proud of.' And that he did. Farmer Fleming's son attended the very best schools and in time, graduated from St. Mary's Hospital Medical School in London, and went on to become known throughout the world as the noted Sir Alexander Fleming, the discoverer of Penicillin. Years afterward, the same nobleman's son who was saved from the bog was stricken with pneumonia. What saved his life this time? Penicillin. The name of the nobleman? Lord Randolph Churchill. His son's name?
Sir Winston Churchill. posted by
randomfactor
on Mar 3, 2008 at 11:21 AM
Snopes sez no: http://www.snopes.com/glurg... . However, there *IS* a similar coincidence regarding Lincoln and Booth. John Wilkes Booth's brother saved Lincoln's son in a subway accident.
posted by
Katatak
on Mar 3, 2008 at 11:48 AM
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