http://people.bakersfield.com/home/Blog/jasonsperber/20200 So, apparently, in the wake of a software upgrade earlier in the week (mostly back-end improvements), we've encountered a few bugs.&nbsp; Several of you have reported that the RTE (that's &quot;rich text editor,&quot; a.k.a. the box that lets you post comments or blog entries or reviews and format the text the way you want) is acting wonky or broken, appearing blank or unusable or giving weird error messages. My more technically-endowed colleagues here recommend two things: First, clear your browser cache.&nbsp; Second, go to a blog entry page where you're seeing this problem and hit &quot;refresh&quot; while holding down the &quot;shift&quot; key at the same time--*EDITED*--or, if that doesn't work in your particular browser, try &quot;ctrl-refresh&quot; instead.&nbsp; If neither of these things work for you, please email me directly with as much detail about the problem as possible (what you did, what you saw, screencaps if possible, OS and browser info, etc.). We apologize for the inconvenience. So, apparently, in the wake of a software upgrade earlier in the week (mostly back-end improvements), we've encountered a few bugs.&nbsp; Several of you have reported that the RTE (that's &quot;rich text editor,&quot; a.k.a. the box that lets you post comments or blog entries or reviews and format the text the way you want) is acting wonky or broken, appearing blank or unusable or giving weird error messages. My more technically-endowed colleagues here recommend two things: First, clear your browser cache.&nbsp; Second, go to a blog entry page where you're seeing this problem and hit &quot;refresh&quot; while holding down the &quot;shift&quot; key at the same time--*EDITED*--or, if that doesn't work in your particular browser, try &quot;ctrl-refresh&quot; instead.&nbsp; If neither of these things work for you, please email me directly with as much detail about the problem as possible (what you did, what you saw, screencaps if possible, OS and browser info, etc.). We apologize for the inconvenience. en-us <p>&nbsp;It looks like Safari is being so kind as to allow me to enter comments. &nbsp;I thought I was able to do that in Firefox, but that wasn't the case. &nbsp;I'll try to post something in Safari and see what happens. &nbsp;</p> http://people.bakersfield.com/home/Blog/jasonsperber/20200/#c_187343 http://people.bakersfield.com/home/Blog/jasonsperber/20200/#c_187343 <p>&nbsp;It looks like Safari is being so kind as to allow me to enter comments. &nbsp;I thought I was able to do that in Firefox, but that wasn't the case. &nbsp;I'll try to post something in Safari and see what happens. &nbsp;</p> <p>&nbsp;The solution for me was simple. &nbsp;I just switched from Firefox, which used to work like a charm, to Safari, where I have just tested all of the operations and found them to be fully functional. &nbsp;</p> http://people.bakersfield.com/home/Blog/jasonsperber/20200/#c_187347 http://people.bakersfield.com/home/Blog/jasonsperber/20200/#c_187347 <p>&nbsp;The solution for me was simple. &nbsp;I just switched from Firefox, which used to work like a charm, to Safari, where I have just tested all of the operations and found them to be fully functional. &nbsp;</p> <p>As I stated before.&nbsp; I tried the shift-refresh and it didn't work.&nbsp; I messed round with combinations and found that ctrl-refresh was the one that worked on my end.&nbsp; Whatever it takes.</p> <p>&nbsp;</p> <p>edited.&nbsp; Now if I could just get it to stop making me sign in every time I leave it for more than an hour.</p> http://people.bakersfield.com/home/Blog/jasonsperber/20200/#c_187367 http://people.bakersfield.com/home/Blog/jasonsperber/20200/#c_187367 <p>As I stated before.&nbsp; I tried the shift-refresh and it didn't work.&nbsp; I messed round with combinations and found that ctrl-refresh was the one that worked on my end.&nbsp; Whatever it takes.</p> <p>&nbsp;</p> <p>edited.&nbsp; Now if I could just get it to stop making me sign in every time I leave it for more than an hour.</p> <p>Two things:&nbsp; One, as I noted in the edited text above, on some browsers, the correct function is &quot;control-refresh&quot; rather than &quot;shift-refresh,&quot; so try both.&nbsp; (And as always, try closing and reopening your browser--though at least one user's reported that isn't working for himi--and clearing your cache to get rid of the old cached page that's reloading the problem.)&nbsp; And two, for our Mac users who've been wondering when we'd start supporting Safari, as Doc's noticed, Bakomatic now works with Safari version 3 and higher (older versions still aren't supported).</p> http://people.bakersfield.com/home/Blog/jasonsperber/20200/#c_187459 http://people.bakersfield.com/home/Blog/jasonsperber/20200/#c_187459 <p>Two things:&nbsp; One, as I noted in the edited text above, on some browsers, the correct function is &quot;control-refresh&quot; rather than &quot;shift-refresh,&quot; so try both.&nbsp; (And as always, try closing and reopening your browser--though at least one user's reported that isn't working for himi--and clearing your cache to get rid of the old cached page that's reloading the problem.)&nbsp; And two, for our Mac users who've been wondering when we'd start supporting Safari, as Doc's noticed, Bakomatic now works with Safari version 3 and higher (older versions still aren't supported).</p>